Friday, October 17, 2025

πŸ”’ Digital Walls: CBIC Streamlines Look Out Circulars with New Online Portal

 

The Central Board of Indirect Taxes and Customs (CBIC) has implemented a significant digital reform by making the use of its Online Look Out Circular (LOC) Portal mandatory for all Customs and GST field formations. This move, mandated by Instruction No. 30/2025 issued on October 13, 2025, replaces the conventional manual process, aiming for enhanced efficiency, transparency, and coordination in revenue intelligence and enforcement operations.


What is a Look Out Circular (LOC)?

A Look Out Circular (LOC) is a powerful, non-bailable coercive measure used by various law enforcement agencies in India to prevent or track individuals—both Indian citizens and foreign nationals—who are wanted in connection with criminal, customs, or financial investigation cases, from entering or leaving the country. It essentially acts as an instruction to immigration authorities at all ports of entry and exit.

The judicious and efficient management of LOCs is crucial for the success of anti-evasion operations against individuals involved in serious economic offenses like customs duty evasion, GST fraud, and smuggling.


The Shift to a Digital-Only System

The core of CBIC's instruction is the complete transition from a paper-based system to a digital one:

v  Operational Date: The Online LOC Portal has been operational since March 1, 2024.

v  Mandatory Use: All future requests for issuance, updating, or withdrawal of LOCs must now be processed exclusively through this online portal.

v  Abolition of Old Mechanism: This instruction officially discontinues the older mechanism where LOC requests were routed manually via letters or emails through the Directorate of Revenue Intelligence (DRI) or the Directorate General of GST Intelligence (DGGI) headquarters.

This centralized, technology-driven approach is expected to make the process quicker, more transparent, and ensure better data integrity across different enforcement wings.


Implementation and Coordination Structure

To ensure seamless adoption and continuity, the CBIC has set up a structured implementation framework:

  1. Designation-Based Credentials: Access to the portal is granted via designation-based login credentials for nodal officers. This ensures that access rights remain consistent regardless of officer transfers, promoting stability in the system.
  2. Designated Coordinating Offices: Specific offices have been made responsible for user creation, coordination, and overall implementation for their respective field formations:

ΓΌ  Principal Director General, DRI: Overseeing all DRI formations.

ΓΌ  Principal Director General, DGGI: Overseeing all DGGI formations.

ΓΌ  Principal Chief Commissioner, CGST, Delhi Zone: Overseeing all CGST field formations.

ΓΌ  Chief Commissioner, Delhi Customs: Overseeing all Customs and Customs (Prev) field formations.

Field formations are required to coordinate directly with their assigned designated office to obtain procedural guidelines and activate their portal access. This streamlined communication is designed to resolve technical and operational difficulties efficiently.

The implementation of the Online LOC Portal is a significant step by the CBIC toward modernizing its enforcement infrastructure, aligning its processes with the government’s digital governance initiatives, and strengthening the fight against economic offenders who attempt to evade legal scrutiny by fleeing the country.

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